
Frameworks, core principles and top case studies for SaaS pricing, learnt and refined over 28+ years of SaaS-monetization experience.
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Join companies like Zoom, DocuSign, and Twilio using our systematic pricing approach to increase revenue by 12-40% year-over-year.
Strategic pricing is the cornerstone of sustainable growth for Supply Chain Management SaaS companies, directly impacting both market penetration and long-term revenue stability. The SCM SaaS market is projected to grow from USD 20 billion in 2024 to nearly USD 70 billion by 2034 at a 12.5% CAGR, making effective pricing strategies increasingly critical.
Supply Chain Management software serves diverse stakeholders across multiple organizational functions, creating unique pricing challenges. Traditional per-seat pricing models often break down in SCM environments where value creation isn't directly tied to user counts. Instead, the true value lies in optimizing complex multi-tier supplier networks, improving forecast accuracy, and providing real-time visibility—benefits that seat-based pricing fails to capture.
Many SCM SaaS providers struggle to transition from legacy subscription models to more sophisticated approaches. This evolution is particularly challenging because SCM customers typically evaluate solutions based on tangible business outcomes—like inventory reduction percentages or supplier lead time improvements—rather than feature lists. Usage-based pricing models that align costs with specific supply chain KPIs show greater adoption, but implementing them without disrupting existing revenue streams requires careful strategy.
As artificial intelligence becomes central to modern SCM solutions, pricing these capabilities presents significant challenges. AI-powered features like demand forecasting, inventory optimization, and risk prediction deliver exponential value compared to traditional features, yet many vendors undervalue these capabilities in their pricing structure. According to recent research, AI capabilities are increasingly priced via usage- or outcome-based models, moving away from traditional per-seat pricing to better reflect their transformative impact.
SCM software often involves sophisticated feature sets serving multiple supply chain functions. Creating pricing structures that remain transparent while accurately reflecting this complexity is challenging. Many SCM vendors struggle with overly complicated tier structures that confuse buyers and slow decision-making, ultimately hurting conversion rates. The most successful approaches combine clear base pricing with modular add-ons aligned to specific supply chain functions or outcomes.
Recent innovations include hybrid pricing models combining base subscriptions with AI usage metrics, dynamic pricing driven by real-time data, and outcome-based contracts tied to supply chain KPIs. These approaches better align software costs with the actual value delivered, but require sophisticated usage tracking capabilities and a robust understanding of customer value perception.
Monetizely brings specialized expertise to Supply Chain Management SaaS companies struggling to optimize their pricing strategy in this complex sector. Our team combines deep product management experience with agile, empirical research methodologies specifically designed for enterprise B2B environments like SCM.
Our work with SCM and enterprise software companies demonstrates our ability to address the unique pricing challenges in this space. For example, we helped a $10 million ARR IT Infrastructure Management Software provider transition from problematic lump-sum subscriptions to a structured pricing model. This transformation:
For SCM companies looking to implement usage-based pricing—increasingly important for AI-powered features—Monetizely offers proven methodologies that minimize revenue disruption. Our work with a $3.95 billion Digital Communication SaaS leader demonstrates this capability, where we:
Unlike traditional pricing consultants who rely on expensive, rigid research methods, Monetizely employs a multi-faceted approach particularly effective for SCM software:
For Supply Chain Management SaaS companies, Monetizely offers specialized services designed to address the sector's unique challenges:
Our 28+ years of operational experience and focus on capital-efficient research approaches make Monetizely uniquely positioned to help SCM software companies develop pricing strategies that maximize growth while maintaining competitive positioning in this rapidly evolving market.
Through our tailored pricing strategies for Supply Chain Management SaaS, Monetizely helps clients capture the full value of their solutions while adapting to the industry's shift toward consumption-based and value-aligned pricing models.
Join companies like Zoom, DocuSign, and Twilio using our systematic pricing approach to increase revenue by 12-40% year-over-year.
1
None of the other premier consultants have actually implemented complex pricing within companies like Twilio and Zoom. This requires operational systems understanding, not just strategy.
In addition, other consultants often "over egg the pudding", they know customers will buy approaches as long as they look/feel scientific, yet we have multiple customers who have spent more >$100k each on conjoint analysis which did not help them at all. We are careful with where we ask you to spend your money.
2
Willingness to pay is context-dependent and works best when analyzed alongside packaging and pricing metrics. We use structured surveys like Van Westendorp, Max Diff, Conjoint Analysis as well as in-person research interviews to gather actionable data.
3
The cost of milk or a McDonald's burger inflates. However, SaaS prices almost always deflate and requires both adjustment of product packages as well as innovation to remain relevant.
Additionally, AI adoption will drive a shift from user-based pricing to more usage/consumption based models to accommodate the very high costs of serving these products. Expect to see deflation over time here as well as the the cost of serving AI products drops by multiples every month.
4
We want to monitor discounting % per package, usage of features within the packages, upsell rate of features to see whether we have a good pricing motion or whether it needs adjusting.
5
The Monetizely team has over 28 years of collective experience in software pricing, having previously worked with industry leaders like Twilio, Zoom and DocuSign, ensuring expert guidance in SaaS pricing strategies.
6
We recommend doing a better job on the pricing testing phase and to mitigate risk roll out the pricing in a phased manner.
For 80-90% of cases, we do not recommend A/B testing as that creates too much market confusion and overhead (in certain cases, doing an advance roll out in a different geo can work).
7
Competitive information is helpful but only a small piece of the picture. Competitors are in different stages of growth. Their product functionality is also different.
We recently had a client where sales teams pushed for lower pricing to compete with current rivals, but the company’s strategic vision aimed to evolve into a new category, making the competitive pricing data less relevant.
8
To kickstart your SaaS pricing optimization, consider consulting with the experts at Monetizely. You can also deepen your understanding by reading our book "Price to Scale" and enrolling in "The Art of SaaS Pricing and Monetization" course on Maven. These resources are crafted to equip you with the necessary skills and knowledge to refine your pricing strategy effectively.