
Frameworks, core principles and top case studies for SaaS pricing, learnt and refined over 28+ years of SaaS-monetization experience.
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Join companies like Zoom, DocuSign, and Twilio using our systematic pricing approach to increase revenue by 12-40% year-over-year.
Strategic pricing is the cornerstone of sustainable growth in the rapidly evolving Extended Reality (XR) sector. A thoughtful pricing approach not only maximizes revenue but fundamentally shapes how XR innovations are adopted and valued in the marketplace.
The Extended Reality market presents unique pricing challenges due to the intricate relationship between hardware and software components. Unlike traditional SaaS, XR solutions require tight integration with specialized equipment like headsets, sensors, and spatial computing platforms. This creates a complex pricing ecosystem where companies must carefully consider hardware dependencies without alienating customers who view XR as a complete solution rather than standalone software.
The XR landscape encompasses various modalities—virtual reality (VR), augmented reality (AR), and mixed reality (MR)—each with distinct value propositions and engagement models. This diversity demands flexible pricing approaches that accommodate different usage patterns and hardware ecosystems. For instance, enterprise AR applications often require customized pricing for scale and integration, while VR experiences might emphasize session time or computational resources as primary pricing metrics.
Recent industry shifts show a transition from traditional per-seat subscription models to more sophisticated usage-based and outcome-based pricing, particularly as AI capabilities become embedded in XR solutions. According to industry research, approximately 40% of SaaS companies still rely on per-seat pricing despite evidence that this model poorly captures the value delivered by immersive technologies (Invespcro.com, 2024).
Identifying appropriate value metrics represents another significant challenge for XR companies. Traditional user-based metrics often fail to capture the multidimensional value of immersive experiences. Companies must instead consider metrics like immersive session time, spatial computing resource consumption, or business outcome improvements when structuring their pricing models. This requires sophisticated telemetry and analytics capabilities to track and measure these variables effectively.
Many XR companies struggle with pricing tier complexity, creating confusing purchasing pathways that lead to customer decision paralysis. Industry best practices suggest limiting pricing plans to 3-5 clearly differentiated options while providing logical upgrade paths as customers scale their XR usage. Excessive tier complexity not only undermines the customer experience but can significantly impact conversion rates and long-term retention (Railsware.com, 2025).
The most innovative XR companies are pioneering hybrid pricing approaches that combine tiered subscriptions with usage-based components and outcome-based metrics. For example, some platforms offer base subscription tiers with AI-powered features charged as add-ons based on computational demand or data processed. This approach provides flexibility while aligning costs with the value delivered through immersive experiences and AI-enhanced capabilities.
Monetizely brings a comprehensive pricing methodology tailored to the unique challenges of Extended Reality companies. Our approach combines statistical analysis with qualitative insights, making us uniquely positioned to understand the complex interplay between hardware dependencies and software value in XR environments.
Our research methodology includes:
Unlike traditional pricing consultants who rely on rigid, waterfall research methodologies, Monetizely takes an agile approach specifically beneficial for rapidly evolving XR technologies. Our in-person qualitative studies provide deep insights into how customers perceive and value immersive experiences, while our iterative research framework aligns with the dynamic nature of XR product development.
This capital-efficient approach delivers impactful research at significantly lower costs than traditional methods, making it particularly valuable for XR companies navigating complex pricing decisions with limited resources.
What truly sets Monetizely apart in the XR space is our product-first approach. With over 16 years of product management and marketing experience, our team brings deep understanding of agile product launches and market needs—essential knowledge for XR companies where product experience is paramount.
This perspective enables us to design pricing strategies that not only maximize revenue but enhance the overall product experience and drive adoption of innovative XR technologies.
For XR companies struggling with Go-To-Market alignment, Monetizely offers specialized services to ensure pricing strategy reinforces broader business objectives. As demonstrated in our work with technology companies, we help align pricing approaches with enterprise sales motions, ensuring consistent messaging and value communication throughout the customer journey.
Our experience includes:
Monetizely doesn't just develop pricing strategies—we ensure their successful implementation. Our comprehensive approach includes sales team enablement, helping XR companies achieve 100% adoption of new pricing models. This practical support bridges the gap between pricing theory and market execution, a crucial consideration in the complex XR landscape.
By combining strategic pricing expertise with practical implementation support, Monetizely helps Extended Reality companies develop pricing approaches that reflect the unique value of immersive experiences while driving sustainable business growth.
The Extended Reality market presents unprecedented opportunities for companies with the right pricing approach. Monetizely's unique methodology combines pricing expertise with deep product understanding, helping XR companies develop strategies that capture full value while accelerating market adoption.
Contact us today to discover how our tailored pricing solutions can help your XR business thrive in this dynamic market.
Join companies like Zoom, DocuSign, and Twilio using our systematic pricing approach to increase revenue by 12-40% year-over-year.
1
None of the other premier consultants have actually implemented complex pricing within companies like Twilio and Zoom. This requires operational systems understanding, not just strategy.
In addition, other consultants often "over egg the pudding", they know customers will buy approaches as long as they look/feel scientific, yet we have multiple customers who have spent more >$100k each on conjoint analysis which did not help them at all. We are careful with where we ask you to spend your money.
2
Willingness to pay is context-dependent and works best when analyzed alongside packaging and pricing metrics. We use structured surveys like Van Westendorp, Max Diff, Conjoint Analysis as well as in-person research interviews to gather actionable data.
3
The cost of milk or a McDonald's burger inflates. However, SaaS prices almost always deflate and requires both adjustment of product packages as well as innovation to remain relevant.
Additionally, AI adoption will drive a shift from user-based pricing to more usage/consumption based models to accommodate the very high costs of serving these products. Expect to see deflation over time here as well as the the cost of serving AI products drops by multiples every month.
4
We want to monitor discounting % per package, usage of features within the packages, upsell rate of features to see whether we have a good pricing motion or whether it needs adjusting.
5
The Monetizely team has over 28 years of collective experience in software pricing, having previously worked with industry leaders like Twilio, Zoom and DocuSign, ensuring expert guidance in SaaS pricing strategies.
6
We recommend doing a better job on the pricing testing phase and to mitigate risk roll out the pricing in a phased manner.
For 80-90% of cases, we do not recommend A/B testing as that creates too much market confusion and overhead (in certain cases, doing an advance roll out in a different geo can work).
7
Competitive information is helpful but only a small piece of the picture. Competitors are in different stages of growth. Their product functionality is also different.
We recently had a client where sales teams pushed for lower pricing to compete with current rivals, but the company’s strategic vision aimed to evolve into a new category, making the competitive pricing data less relevant.
8
To kickstart your SaaS pricing optimization, consider consulting with the experts at Monetizely. You can also deepen your understanding by reading our book "Price to Scale" and enrolling in "The Art of SaaS Pricing and Monetization" course on Maven. These resources are crafted to equip you with the necessary skills and knowledge to refine your pricing strategy effectively.