
Frameworks, core principles and top case studies for SaaS pricing, learnt and refined over 28+ years of SaaS-monetization experience.
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Join companies like Zoom, DocuSign, and Twilio using our systematic pricing approach to increase revenue by 12-40% year-over-year.
Effective pricing strategy for Authentication-as-a-Service (AaaS) solutions directly impacts both market adoption and long-term revenue sustainability in this rapidly evolving security sector. With the digital identity management market expanding and authentication becoming a mission-critical infrastructure component, strategic pricing has become a key competitive differentiator.
Authentication-as-a-Service providers face a fundamental pricing challenge: choosing between per-authentication event pricing and monthly active user (MAU) models. Each approach creates different value alignment with customers. Per-authentication pricing directly ties costs to actual system usage but can create unpredictable budgeting for customers with high login frequency applications. Meanwhile, MAU models offer budget predictability but may undervalue high-authentication users while overcharging for low-frequency ones.
According to Stytch's competitive analysis, industry leaders like Auth0 have historically relied on complex tiered MAU pricing, creating transparency issues that newer market entrants have exploited with more straightforward pricing structures. This competitive dynamic has driven a market-wide shift toward greater pricing transparency.
The authentication market presents unique challenges in feature segmentation and pricing. Essential security capabilities like multi-factor authentication (MFA) must be balanced against premium AI-enhanced features like behavioral analytics and risk-based conditional access.
FusionAuth's 2025 State of Authentication report reveals that 62% of enterprises expect adaptive, AI-powered authentication capabilities, yet many struggle to quantify their precise value. This creates a pricing strategy challenge: how to appropriately tier features without compromising security or pricing out mid-market customers from essential protections.
Authentication services face dramatic volume variations across customer segments. Consumer-facing applications may process millions of authentication events monthly, while B2B solutions might handle far fewer but require more complex enterprise integrations.
As observed in OsoHQ's analysis of authorization tools, successful AaaS pricing strategies typically incorporate declining unit costs at scale to remain competitive for high-volume implementations. This volumetric pricing challenge is compounded by the need to maintain margins while accommodating usage spikes and seasonal variations in authentication traffic.
The authentication market uniquely straddles SaaS, hybrid, and on-premises deployment preferences, each requiring distinct pricing approaches. According to FusionAuth's research, approximately 27% of enterprises still prefer homegrown or downloadable authentication solutions over pure SaaS for control or compliance reasons.
This hybrid market requires flexible pricing structures that can accommodate varying deployment preferences while maintaining value alignment. Usage-based pricing for cloud deployments must be carefully balanced against capacity or feature-based licensing for self-hosted implementations.
Monetizely brings deep operational expertise to Authentication-as-a-Service pricing strategy, helping providers navigate the complex balance between subscription and usage-based models. Our team has successfully guided numerous AaaS providers through critical pricing model shifts, including transitions from pure subscription to hybrid usage models that better align with customer value perception.
Drawing on our 28+ years of operational pricing leadership at companies like Zoom, Twilio, DocuSign, and LinkedIn, we understand the unique complexities of implementing authentication pricing changes while managing impacts on billing systems, engineering feature flags, and sales compensation structures.
Our proven track record includes transforming pricing models for authentication providers at various stages of growth. In one notable engagement, we helped a $10 million ARR SaaS company transition from an inconsistent, lump-sum subscription model to a strategically aligned pricing structure. This transformation included:
The result was the company's first consistent pricing model that reduced sales friction and created clear monetization paths for new security features.
Monetizely offers a complete suite of pricing strategy services tailored to Authentication-as-a-Service providers:
We evaluate your current pricing structures against evolving authentication industry standards to identify specific improvement opportunities and competitive advantages.
Our team specializes in guiding AaaS providers through critical pricing transitions, including:
We help authentication providers effectively price:
Beyond strategy, we provide comprehensive implementation assistance:
Unlike traditional consulting firms that rely on expensive conjoint analysis ($150k+) that often fails to capture the nuances of enterprise B2B security purchases, Monetizely brings hands-on operational experience. Our team has directly managed pricing strategy for SaaS security and infrastructure tools, giving us unique insight into the practical challenges of implementing authentication pricing changes.
Our practical approach combines industry benchmarking, customer value analysis, and operational feasibility assessment to develop authentication pricing strategies that drive both growth and sustainable margins.
Join companies like Zoom, DocuSign, and Twilio using our systematic pricing approach to increase revenue by 12-40% year-over-year.
1
None of the other premier consultants have actually implemented complex pricing within companies like Twilio and Zoom. This requires operational systems understanding, not just strategy.
In addition, other consultants often "over egg the pudding", they know customers will buy approaches as long as they look/feel scientific, yet we have multiple customers who have spent more >$100k each on conjoint analysis which did not help them at all. We are careful with where we ask you to spend your money.
2
Willingness to pay is context-dependent and works best when analyzed alongside packaging and pricing metrics. We use structured surveys like Van Westendorp, Max Diff, Conjoint Analysis as well as in-person research interviews to gather actionable data.
3
The cost of milk or a McDonald's burger inflates. However, SaaS prices almost always deflate and requires both adjustment of product packages as well as innovation to remain relevant.
Additionally, AI adoption will drive a shift from user-based pricing to more usage/consumption based models to accommodate the very high costs of serving these products. Expect to see deflation over time here as well as the the cost of serving AI products drops by multiples every month.
4
We want to monitor discounting % per package, usage of features within the packages, upsell rate of features to see whether we have a good pricing motion or whether it needs adjusting.
5
The Monetizely team has over 28 years of collective experience in software pricing, having previously worked with industry leaders like Twilio, Zoom and DocuSign, ensuring expert guidance in SaaS pricing strategies.
6
We recommend doing a better job on the pricing testing phase and to mitigate risk roll out the pricing in a phased manner.
For 80-90% of cases, we do not recommend A/B testing as that creates too much market confusion and overhead (in certain cases, doing an advance roll out in a different geo can work).
7
Competitive information is helpful but only a small piece of the picture. Competitors are in different stages of growth. Their product functionality is also different.
We recently had a client where sales teams pushed for lower pricing to compete with current rivals, but the company’s strategic vision aimed to evolve into a new category, making the competitive pricing data less relevant.
8
To kickstart your SaaS pricing optimization, consider consulting with the experts at Monetizely. You can also deepen your understanding by reading our book "Price to Scale" and enrolling in "The Art of SaaS Pricing and Monetization" course on Maven. These resources are crafted to equip you with the necessary skills and knowledge to refine your pricing strategy effectively.