
Frameworks, core principles and top case studies for SaaS pricing, learnt and refined over 28+ years of SaaS-monetization experience.
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Join companies like Zoom, DocuSign, and Twilio using our systematic pricing approach to increase revenue by 12-40% year-over-year.
Strategic pricing is the cornerstone of sustainable growth in the Public Cloud IaaS market, where revenue optimization must balance customer value perception against competitive pressures. Effective pricing strategies directly impact both provider profitability and customer adoption in this highly competitive space.
Public Cloud IaaS providers face a fundamental tension between offering the flexibility customers demand and the predictability both parties desire. Pay-as-you-go models deliver the scalability essential for fluctuating workloads but introduce significant uncertainty in cost forecasting. According to OpenMetal's research, startups and scaleups frequently experience unexpected monthly costs due to usage spikes and auto-scaling features, creating budget overruns and financial strain.
The inherent complexity of consumption-based pricing presents significant challenges in the IaaS space. Cloud resources are consumed across multiple dimensions simultaneously – compute, storage, memory, network, and increasingly, AI capabilities. This multi-dimensional usage creates intricate billing scenarios where customers struggle to forecast costs effectively. Research from Finout shows that a lack of clear pricing signals or bundled fees makes AI usage costs particularly difficult to predict, creating friction in the adoption process.
Major IaaS providers (AWS, Azure, Google Cloud, Oracle) have converged on similar baseline pricing for core infrastructure services, making pure price competition increasingly difficult. According to RedMonk's analysis, differentiation now stems more from features like AI integration and automation tools than from raw infrastructure costs. This convergence forces providers to develop more sophisticated pricing models that showcase unique value propositions beyond basic resource costs.
Cloud IaaS customers frequently over-allocate resources to avoid performance issues, creating a significant pricing challenge. This behavior, while understandable from a risk management perspective, creates wasted spend since idle instances still incur costs. CAST.ai's research indicates that automation tools have become essential to address this issue, dynamically rightsizing workloads and switching between instance types to minimize spend while maintaining performance.
As AI capabilities become increasingly integrated with IaaS offerings, pricing models must evolve to accommodate these advanced services. The traditional consumption metrics (compute hours, API calls, processed data) become more complex when AI workloads are involved. Research shows that transparent AI pricing has emerged as a competitive differentiator, with customers requiring clear visibility into how AI usage impacts their total costs.
Monetizely brings proven expertise in implementing sophisticated usage-based pricing models for technology companies. Our experience with major SaaS providers directly applies to the Public Cloud IaaS space, where consumption-based pricing is the foundation of the business model. In a notable case study with a $3.95B digital communication SaaS leader, Monetizely successfully implemented usage-based pricing ($/voice minute and $/message) while preventing a potential 50% revenue reduction impact.
Our approach to Public Cloud IaaS pricing is grounded in rigorous research methodologies tailored to the unique challenges of this market:
For Public Cloud IaaS providers, aligning pricing strategy with go-to-market approach is essential. As demonstrated in our work with a $10M ARR IT infrastructure management software company, Monetizely excels at guiding organizations from ad-hoc pricing to strategically structured models. We helped this client transition to enterprise pricing appropriate for their high-ASP solution, rationalized their package offerings, and developed a combined pricing metric based on users and company revenue.
Monetizely has specific expertise in implementing platform fee guardrails alongside usage-based components, creating hybrid pricing models that protect baseline revenue while enabling flexible consumption. Our approach includes customer acceptance testing to validate new pricing structures before full deployment, ensuring market readiness and revenue protection.
Our services extend beyond pricing strategy to the practical implementation of usage-based models across your entire technology stack. We help Public Cloud IaaS providers implement the necessary systems for product metering, billing, CPQ (Configure, Price, Quote), and sales compensation calculations—all critical components for successfully executing consumption-based pricing models.
Unlike traditional pricing consultants who rely on expensive, lengthy market research, Monetizely offers a capital-efficient approach tailored to the fast-moving IaaS market. Our customized, in-person research methodology delivers impactful insights at significantly lower costs than conventional approaches, making sophisticated pricing strategy accessible to cloud providers at all stages of growth.
Monetizely's consultants bring over 28 years of operational experience with deep backgrounds as product managers and marketers. This dual expertise ensures that our pricing recommendations for Public Cloud IaaS providers are not only financially sound but also aligned with product development cycles and market demands—a critical advantage in the rapidly evolving cloud services landscape.
By partnering with Monetizely, Public Cloud IaaS providers gain access to proven methodologies for developing pricing strategies that maximize revenue potential while delivering compelling value to customers in this competitive market.
Join companies like Zoom, DocuSign, and Twilio using our systematic pricing approach to increase revenue by 12-40% year-over-year.
1
None of the other premier consultants have actually implemented complex pricing within companies like Twilio and Zoom. This requires operational systems understanding, not just strategy.
In addition, other consultants often "over egg the pudding", they know customers will buy approaches as long as they look/feel scientific, yet we have multiple customers who have spent more >$100k each on conjoint analysis which did not help them at all. We are careful with where we ask you to spend your money.
2
Willingness to pay is context-dependent and works best when analyzed alongside packaging and pricing metrics. We use structured surveys like Van Westendorp, Max Diff, Conjoint Analysis as well as in-person research interviews to gather actionable data.
3
The cost of milk or a McDonald's burger inflates. However, SaaS prices almost always deflate and requires both adjustment of product packages as well as innovation to remain relevant.
Additionally, AI adoption will drive a shift from user-based pricing to more usage/consumption based models to accommodate the very high costs of serving these products. Expect to see deflation over time here as well as the the cost of serving AI products drops by multiples every month.
4
We want to monitor discounting % per package, usage of features within the packages, upsell rate of features to see whether we have a good pricing motion or whether it needs adjusting.
5
The Monetizely team has over 28 years of collective experience in software pricing, having previously worked with industry leaders like Twilio, Zoom and DocuSign, ensuring expert guidance in SaaS pricing strategies.
6
We recommend doing a better job on the pricing testing phase and to mitigate risk roll out the pricing in a phased manner.
For 80-90% of cases, we do not recommend A/B testing as that creates too much market confusion and overhead (in certain cases, doing an advance roll out in a different geo can work).
7
Competitive information is helpful but only a small piece of the picture. Competitors are in different stages of growth. Their product functionality is also different.
We recently had a client where sales teams pushed for lower pricing to compete with current rivals, but the company’s strategic vision aimed to evolve into a new category, making the competitive pricing data less relevant.
8
To kickstart your SaaS pricing optimization, consider consulting with the experts at Monetizely. You can also deepen your understanding by reading our book "Price to Scale" and enrolling in "The Art of SaaS Pricing and Monetization" course on Maven. These resources are crafted to equip you with the necessary skills and knowledge to refine your pricing strategy effectively.