
Frameworks, core principles and top case studies for SaaS pricing, learnt and refined over 28+ years of SaaS-monetization experience.
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Join companies like Zoom, DocuSign, and Twilio using our systematic pricing approach to increase revenue by 12-40% year-over-year.
Effective pricing strategy in hybrid cloud management can be the difference between sustainable growth and stagnation, as organizations increasingly rely on complex multi-cloud infrastructures to power their digital transformation. Strategic pricing in this sector directly impacts both customer acquisition and long-term revenue retention.
Hybrid cloud management solutions face unique pricing challenges due to the inherently diverse infrastructures they support. Customers deploy workloads across on-premises, private, and multiple public cloud environments, creating a complex ecosystem that resists one-size-fits-all pricing approaches. This complexity demands sophisticated pricing models that can address varying usage patterns and value perceptions.
One of the most significant challenges in pricing hybrid cloud management software is identifying the right usage metrics that accurately reflect value delivery. Traditional per-seat models often fail to capture the true value of cloud management solutions, which may be better measured by resources managed, policies enforced, or cost savings achieved. According to research from Thales Group, token-based licensing for AI capabilities is increasingly common as a modern SaaS pricing approach, particularly for advanced features in cloud management platforms (Thales Group, 2023).
As hybrid cloud management solutions increasingly incorporate AI-driven capabilities for predictive analytics, automated remediation, and intelligent workload placement, pricing these advanced features presents unique challenges. Companies must determine whether to include AI features in premium tiers or price them separately through consumption-based models. Research indicates that AI services are increasingly metered per query or resource usage, creating a synergy with consumption-based pricing models (Revenera, 2025).
Enterprise customers demand pricing predictability for budgeting purposes, while also requiring flexibility to accommodate growth and changing usage patterns. This tension creates a significant challenge for hybrid cloud management vendors. The emergence of hybrid pricing models—combining baseline subscriptions with consumption or outcome-based components—represents an attempt to balance these competing needs. According to MadDevs, overly complex pricing tiers confuse customer decision-making, lengthening sales cycles and increasing churn, which is particularly problematic in the already complex hybrid cloud market (MadDevs, 2024).
While conceptually appealing, implementing value-based pricing for hybrid cloud management solutions requires establishing clear metrics that tie directly to customer outcomes. This might include cost optimization achievements, performance improvements, or compliance risk reduction. Research shows customer preference strengthening for transparent, outcome-based SaaS pricing models that clearly demonstrate ROI (GetMonetizely, 2025).
Innovative pricing models often require significant market education and sales enablement. Moving from traditional subscription models to more sophisticated usage-based or outcome-based approaches requires sales teams to effectively communicate value propositions and ROI calculations to prospects. According to Gracker.ai, consumption-based pricing models create additional complexity in revenue forecasting and sales compensation structures, requiring investment in supporting systems and processes (Gracker.ai, 2024).
Monetizely brings deep expertise in transforming pricing strategies for IT infrastructure and hybrid cloud management providers. Our team combines over 28 years of operational experience with specialized knowledge in SaaS pricing models, ensuring your cloud management solution captures its full market value.
We've guided numerous technology companies through crucial pricing transitions, including a $10 million ARR IT Infrastructure Management Software provider that was struggling with inconsistent sales and customer objections due to their lump sum subscription model. Through our strategic intervention, Monetizely:
This transformation resulted in the company's first consistent pricing model, significantly reducing sales friction and creating clear monetization paths for strategic features.
For companies in the hybrid cloud space, Monetizely specializes in implementing sophisticated pricing models that balance predictability with usage-based scalability. As demonstrated in our work with a $3.95 billion digital communication SaaS leader, we expertly guided the transition to usage-based pricing with platform fee guardrails, preventing a potential 50% revenue reduction during the transition.
Our approach to hybrid cloud pricing includes:
As hybrid cloud management solutions increasingly incorporate GenAI capabilities, Monetizely provides specialized expertise in GenAI pricing strategy development. We help companies determine optimal monetization approaches for advanced features, whether through premium tiers, usage-based models, or outcome-based pricing structures.
Our services for hybrid cloud management companies include:
Unlike traditional pricing consultants who rely on rigid waterfall methods and expensive conjoint analysis, Monetizely brings a product management-first approach. Our team's background in product marketing (16+ years of PMM experience) ensures we understand the unique challenges of agile SaaS product cycles, creating pricing strategies that align with your product roadmap and market realities.
Our capital-efficient methodology delivers customized, impactful research at significantly lower costs than traditional approaches, making sophisticated pricing strategy accessible to cloud management providers at all growth stages.
By partnering with Monetizely, your hybrid cloud management solution will benefit from pricing strategies that maximize customer acquisition, enhance retention, and create clear monetization paths for your most valuable features. Our proven methodologies ensure your pricing evolves alongside your product capabilities and market demands, creating sustainable competitive advantage in the dynamic hybrid cloud landscape.
Join companies like Zoom, DocuSign, and Twilio using our systematic pricing approach to increase revenue by 12-40% year-over-year.
1
None of the other premier consultants have actually implemented complex pricing within companies like Twilio and Zoom. This requires operational systems understanding, not just strategy.
In addition, other consultants often "over egg the pudding", they know customers will buy approaches as long as they look/feel scientific, yet we have multiple customers who have spent more >$100k each on conjoint analysis which did not help them at all. We are careful with where we ask you to spend your money.
2
Willingness to pay is context-dependent and works best when analyzed alongside packaging and pricing metrics. We use structured surveys like Van Westendorp, Max Diff, Conjoint Analysis as well as in-person research interviews to gather actionable data.
3
The cost of milk or a McDonald's burger inflates. However, SaaS prices almost always deflate and requires both adjustment of product packages as well as innovation to remain relevant.
Additionally, AI adoption will drive a shift from user-based pricing to more usage/consumption based models to accommodate the very high costs of serving these products. Expect to see deflation over time here as well as the the cost of serving AI products drops by multiples every month.
4
We want to monitor discounting % per package, usage of features within the packages, upsell rate of features to see whether we have a good pricing motion or whether it needs adjusting.
5
The Monetizely team has over 28 years of collective experience in software pricing, having previously worked with industry leaders like Twilio, Zoom and DocuSign, ensuring expert guidance in SaaS pricing strategies.
6
We recommend doing a better job on the pricing testing phase and to mitigate risk roll out the pricing in a phased manner.
For 80-90% of cases, we do not recommend A/B testing as that creates too much market confusion and overhead (in certain cases, doing an advance roll out in a different geo can work).
7
Competitive information is helpful but only a small piece of the picture. Competitors are in different stages of growth. Their product functionality is also different.
We recently had a client where sales teams pushed for lower pricing to compete with current rivals, but the company’s strategic vision aimed to evolve into a new category, making the competitive pricing data less relevant.
8
To kickstart your SaaS pricing optimization, consider consulting with the experts at Monetizely. You can also deepen your understanding by reading our book "Price to Scale" and enrolling in "The Art of SaaS Pricing and Monetization" course on Maven. These resources are crafted to equip you with the necessary skills and knowledge to refine your pricing strategy effectively.