
Frameworks, core principles and top case studies for SaaS pricing, learnt and refined over 28+ years of SaaS-monetization experience.
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Join companies like Zoom, DocuSign, and Twilio using our systematic pricing approach to increase revenue by 12-40% year-over-year.
Strategic pricing is the cornerstone of successful CPQ implementation, directly impacting revenue optimization and business growth for SaaS and technology companies. Effective CPQ pricing strategies ensure companies maximize deal values while maintaining competitiveness in rapidly evolving markets.
CPQ solutions face unique pricing challenges due to the diverse product configurations and buyer requirements they must support. As enterprise products grow in complexity, CPQ pricing models must evolve to handle intricate rules-based pricing scenarios while maintaining accuracy and agility. According to industry analysis, CPQ software serves industries with highly configurable products and services—including manufacturing, telecommunications, IT hardware/software, and professional services—which require sophisticated pricing based on complex rules, volume discounts, promotions, and margin controls.
Modern CPQ systems must support multi-currency, multi-market pricing structures that can adapt to regional variations while maintaining global pricing consistency. This level of pricing sophistication requires dynamic engines powered by artificial intelligence and machine learning to process complex pricing rules in real-time.
The shift toward recurring revenue models presents significant challenges for CPQ pricing strategies. SaaS and technology companies increasingly require CPQ solutions that can seamlessly handle:
Research from CPQ Integrations indicates that "flexible pricing engines capable of supporting complex contract structures and midterm modifications" are essential for modern CPQ implementations. This complexity is further amplified by the need to factor in promotional pricing, grandfathering provisions, and renewal terms—all while maintaining pricing consistency.
For CPQ pricing to function effectively, it must integrate seamlessly with existing CRM, ERP, and financial systems. According to Zuora's research, CPQ solutions that lack proper integration "cause quote inaccuracies and delays" in the sales process. The pricing component of CPQ must communicate bidirectionally with:
This integration challenge is particularly acute for companies implementing usage-based pricing, which requires real-time data flows between systems to accurately calculate costs and present quotes.
As artificial intelligence becomes increasingly central to CPQ solutions, companies face new pricing strategy challenges. According to market analysis from Pinkus Partners, "AI features generally fall within higher-tier or add-on pricing models reflecting their strategic value and computing costs."
CPQ vendors must determine:
Companies implementing CPQ must navigate the trade-offs between basic rule-based pricing engines and more sophisticated AI-powered solutions that can adapt to market conditions and customer behavior patterns in real-time.
Even the most sophisticated CPQ pricing model will fail without proper sales team adoption. Research shows that "applying complex pricing models with too many tiers or options confuses customers and reduces conversions." This complexity can similarly overwhelm sales teams, leading to workarounds and inconsistent application of pricing policies.
Successful CPQ pricing strategies must balance sophistication with usability, ensuring sales professionals can confidently navigate pricing options while maintaining margins and discount discipline. This requires thoughtful user interface design and comprehensive training on usage-based pricing concepts that may be unfamiliar to teams accustomed to traditional licensing models.
Monetizely brings unparalleled expertise to Configure, Price and Quote pricing strategies, helping SaaS and technology companies maximize revenue while streamlining their sales processes. Our approach combines deep product management experience with sophisticated pricing methodologies designed specifically for complex CPQ environments.
Unlike traditional pricing consultants who rely solely on rigid, expensive research methods, Monetizely offers a capital-efficient approach with 28+ years of operational experience in SaaS pricing. Our team consists of product managers and marketers first, giving us unique insight into agile product cycles and market needs that pure pricing specialists often miss.
Our CPQ pricing strategy services employ a multi-faceted research approach that combines quantitative analysis with qualitative insights:
Our track record demonstrates consistent success in optimizing CPQ pricing models:
Case Study: IT Infrastructure Management Software
A $10 million ARR SaaS company was selling lump sum subscriptions without specific packages or pricing metrics, causing inconsistent sales and friction in the customer purchasing process. Monetizely guided the company to:
The result was the successful launch of the company's first consistent pricing model, eliminating sales objections and creating a framework for monetizing new strategic features.
Case Study: eCommerce CX SaaS
A $30-40 million ARR eCommerce SaaS company experienced declining average selling prices (ASPs) across products after a failed pricing model implementation. Monetizely revamped their packaging and pricing to:
Our specialized Configure, Price and Quote pricing services include:
Our clients consistently praise Monetizely's structured, insightful approach to CPQ pricing challenges. As Sajjad Rehman, VP of Revenue, noted: "Ajit (Monetizely) helped us run a pricing revamp exercise as we were launching some new products. The work was excellent and led us to some key insights on how buyers bought our solution and their true willingness to pay. We've used this to refine our packaging with exceptional impact!"
For CPQ solutions with complex pricing requirements, Monetizely delivers:
By partnering with Monetizely for your Configure, Price and Quote pricing strategy, you'll gain actionable insights that transform pricing from a friction point to a competitive advantage, ensuring you never leave money on the table again.
Join companies like Zoom, DocuSign, and Twilio using our systematic pricing approach to increase revenue by 12-40% year-over-year.
1
None of the other premier consultants have actually implemented complex pricing within companies like Twilio and Zoom. This requires operational systems understanding, not just strategy.
In addition, other consultants often "over egg the pudding", they know customers will buy approaches as long as they look/feel scientific, yet we have multiple customers who have spent more >$100k each on conjoint analysis which did not help them at all. We are careful with where we ask you to spend your money.
2
Willingness to pay is context-dependent and works best when analyzed alongside packaging and pricing metrics. We use structured surveys like Van Westendorp, Max Diff, Conjoint Analysis as well as in-person research interviews to gather actionable data.
3
The cost of milk or a McDonald's burger inflates. However, SaaS prices almost always deflate and requires both adjustment of product packages as well as innovation to remain relevant.
Additionally, AI adoption will drive a shift from user-based pricing to more usage/consumption based models to accommodate the very high costs of serving these products. Expect to see deflation over time here as well as the the cost of serving AI products drops by multiples every month.
4
We want to monitor discounting % per package, usage of features within the packages, upsell rate of features to see whether we have a good pricing motion or whether it needs adjusting.
5
The Monetizely team has over 28 years of collective experience in software pricing, having previously worked with industry leaders like Twilio, Zoom and DocuSign, ensuring expert guidance in SaaS pricing strategies.
6
We recommend doing a better job on the pricing testing phase and to mitigate risk roll out the pricing in a phased manner.
For 80-90% of cases, we do not recommend A/B testing as that creates too much market confusion and overhead (in certain cases, doing an advance roll out in a different geo can work).
7
Competitive information is helpful but only a small piece of the picture. Competitors are in different stages of growth. Their product functionality is also different.
We recently had a client where sales teams pushed for lower pricing to compete with current rivals, but the company’s strategic vision aimed to evolve into a new category, making the competitive pricing data less relevant.
8
To kickstart your SaaS pricing optimization, consider consulting with the experts at Monetizely. You can also deepen your understanding by reading our book "Price to Scale" and enrolling in "The Art of SaaS Pricing and Monetization" course on Maven. These resources are crafted to equip you with the necessary skills and knowledge to refine your pricing strategy effectively.