Should we include customer testimonials or logos on our pricing page to build trust?

Based on the themes discussed in Price to Scale, including customer testimonials or logos on your pricing page can be a valuable way to build trust and provide social proof. While our book focuses primarily on how to present clear, transparent pricing and packaging models (see our case study discussions in Price to Scale), the underlying philosophy is that credibility is critical for reducing friction in the buyer’s journey.

Here are a few considerations drawn from the book’s approach:

• Social Proof Enhances Credibility: Real customer testimonials and recognizable logos can validate your value proposition. They signal to potential buyers that others have successfully engaged with your offering—an idea that aligns with the book’s emphasis on reducing uncertainty for prospects.

• Alignment with Pricing Strategy: Our book stresses strategic transparency. Including testimonials or logos should complement your overall pricing message. Ensure that the customer evidence you provide is directly relevant to the benefits and ROI your pricing strategy promises.

• Quality over Quantity: It’s important to showcase quality testimonials that clearly articulate measurable benefits. In our book, we advise using clear, concise messaging in your pricing presentation; this applies equally to customer success stories.

In summary, while Price to Scale doesn’t provide a step-by-step guide on where to place testimonials, its overall approach suggests that, when done appropriately, customer testimonials or logos can serve as powerful tools to build trust and reinforce the value communicated by your pricing page.

Get Started with Pricing-as-a-Service

Join companies like Zoom, DocuSign, and Twilio using our systematic pricing approach to increase revenue by 12-40% year-over-year.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.