
Frameworks, core principles and top case studies for SaaS pricing, learnt and refined over 28+ years of SaaS-monetization experience.
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Join companies like Zoom, DocuSign, and Twilio using our systematic pricing approach to increase revenue by 12-40% year-over-year.
In the evolving landscape of API management, GraphQL has emerged as a powerful alternative to traditional REST APIs. With its flexibility and efficiency, GraphQL allows clients to request exactly the data they need, no more and no less. However, this flexibility brings unique challenges for API providers, particularly when it comes to pricing models. One approach gaining traction is complexity-based pricing, where costs scale with the complexity of queries. But is this the right approach for your GraphQL API tool?
Traditional API pricing typically follows straightforward models: request-based pricing (pay per call), data-based pricing (pay per amount of data transferred), or subscription-based pricing (pay a flat fee for a certain usage tier). While these models work well for REST APIs, they often fall short for GraphQL due to its inherent nature.
In GraphQL, a single API call can vary dramatically in server resource consumption. Consider these two queries:
// Simple query{ user(id: "123") { name }}// Complex query{ user(id: "123") { name friends { name posts { title comments { text author { name location } } } } }}Both are single API calls, but the second query requires exponentially more processing power, database queries, and bandwidth to fulfill. This disparity makes traditional pricing models potentially unfair and economically unsustainable.
Query complexity-based pricing is a model where the cost of using a GraphQL API is determined by the computational complexity of each query rather than just the number of requests. This approach aims to align pricing more closely with the actual server resources consumed.
According to a 2022 survey by API Strategy Insights, 37% of GraphQL API providers reported considering or implementing some form of complexity-based pricing, up from just 18% in 2020.
Complexity-based pricing creates a more direct relationship between resource consumption and cost. Users who make simple queries pay less than those making resource-intensive requests.
Without complexity limits or pricing, APIs become vulnerable to unintentionally resource-intensive queries or deliberate denial-of-service attacks. Complexity-based pricing naturally discourages excessive queries while providing a financial mechanism to support the infrastructure needed for complex use cases.
For API providers, this model helps ensure operational sustainability. As Apollo Graph, a leading GraphQL platform provider, notes in their pricing documentation: "Aligning costs with value delivered helps ensure we can continue to provide reliable service as your usage scales."
For API consumers, complexity metrics provide visibility into the resource impact of their queries, encouraging more efficient query design and better application architecture.
Learning to navigate and optimize around complexity-based pricing introduces a learning curve. Developers must understand how complexity is calculated and how to design efficient queries.
Calculating query complexity isn't trivial. Factors to consider include:
Without proper tooling and monitoring, users may face surprise costs when query complexity unexpectedly increases, perhaps due to changes in their application's data requirements.
In a competitive API marketplace, complexity-based pricing may be seen as a disadvantage compared to simpler pricing models that are easier to understand and predict.
If you're considering complexity-based pricing for your GraphQL API tool, here are some recommendations:
Make it easy for users to understand how complexity is calculated. GitHub's GraphQL API is a good example, offering a "rateLimit" field that returns complexity information:
{ rateLimit { limit cost remaining resetAt }}Provide tools that help developers estimate query complexity during development and testing phases. This could include API playground environments that show complexity scores in real-time.
Many successful GraphQL API providers use hybrid pricing models. For instance:
If moving from a traditional pricing model to complexity-based pricing, consider a gradual transition with ample notice and tools to help users adapt.
GitHub uses a points-based system where different operations cost different amounts of points. Each user receives 5,000 points per hour, encouraging efficient queries while still allowing for occasional complex operations.
Shopify implements complexity scores for their GraphQL API but pairs this with request-based limits. This hybrid approach protects their infrastructure while keeping the pricing model relatively simple for users.
AWS AppSync charges based on the number of operations and data transfer, but uses complexity calculations to prevent abuse. This demonstrates how complexity measures can be used for protection even when they're not directly tied to billing.
The decision to implement complexity-based pricing depends on several factors:
Complexity-based pricing for GraphQL APIs represents an evolution in how we think about API economics. It offers a more equitable, sustainable approach that better aligns costs with actual resource usage. However, it also introduces challenges in implementation and user experience that must be carefully considered.
The best approach often lies in finding the right balance – using complexity metrics to inform pricing while keeping the model understandable and predictable for users. As GraphQL continues to mature as a technology, we can expect pricing models to evolve alongside it, with complexity measures playing an increasingly important role in ensuring fair and sustainable API ecosystems.
Before making a decision for your GraphQL API tool, carefully assess your specific use cases, user base, and business goals to determine whether complexity-based pricing aligns with your overall strategy.

Join companies like Zoom, DocuSign, and Twilio using our systematic pricing approach to increase revenue by 12-40% year-over-year.